Work shift management and Monitoring: The Target Case

Artificial Intelligence solutions

Work shift management

In the context of modern industries, human resource optimization and maximizing production are critical elements for a company’s success. Personnel work shift management and production monitoring are two interconnected aspects that require a well-defined strategy and the adoption of advanced technological tools to ensure operational efficiency and customer satisfaction.

Personnel work shift management: why is it important?

Effective personnel work shift management is not only about allocating human resources but also involves maximizing productivity and employee satisfaction. Efficient scheduling involves considering various factors, including employee skills, operational needs, and labor regulations.

Automated work shift management software has become an essential tool for companies aiming to optimize workforce and production planning. 

These software solutions can take into account various factors such as employee preferences, labor laws, and customer demands to create a fair and efficient shift schedule. Additionally, they allow for greater flexibility in managing last-minute changes and allocating resources based on operational needs.

The role of production monitoring

Production monitoring is equally crucial as work shift management to ensure production goals are efficiently achieved. Through advanced monitoring systems, companies can collect real-time data on production trends, identify inefficiencies and anomalies, and take timely corrective actions.

Modern production monitoring systems utilize technologies such as the Internet of Things (IoT) and data analysis to gather detailed information on production processes. Sensors and smart devices installed on machines allow monitoring of crucial parameters such as production speed, product quality, and energy consumption. This data is then analyzed to identify trends, predict machine failures, and optimize overall production process performance.

The solution for Target S.p.A.

Revelis has developed an integrated and fully customized system for work shift management and monitoring for Target S.p.A., a company specialized in the production of bread, pizzas, focaccias, and pre-cooked and frozen snacks. The production includes a wide range of products aimed at satisfying all commerce channels, including supermarkets, discount stores, and Horeca. 

The company recently built a new 3000 square meters plant dedicated to producing products with durum wheat flour baked in stone ovens. The production process aims to merge craftsmanship with modern equipment to create quality products.

Work shift management

The first requirement from the client was to maintain human control over work shift management. Therefore, the implemented system allows defining weekly patterns within which each employee is assigned one of the three production shifts (morning, afternoon, and night) in one of the departments (production, oven, packaging) in one of the company’s three production areas.

This procedure is guided to avoid shift overlaps, staff shortages, or workload overload. To maintain fair shift distribution, all employees will have their work hours rotated on a weekly basis. The system easily manages any unforeseen absences by adjusting the planned shifts to ensure optimal coverage of production departments.

Production assignment to work shifts

The solution involves operational management of clients and their requested products and orders placed. After creating work shifts, the system records orders received from customers and assigns products to each shift, indicating the quantity of doughs and pieces to produce. T

he user always has a clear and updated view of production scheduling, organizing shifts to meet the time constraints imposed by orders.

Production monitoring

The system digitally manages products requested by customers. For each product, it’s possible to specify the recipe with ingredients to use, their quantities, and the production procedure.

As one can imagine, a food company must adopt a series of procedures certifying the quality and correspondence of products according to customer requests. Therefore, a quantity of documents is produced to certify the actual adoption of quality procedures.

In particular:

In the production department, the following are recorded:

  • Traceability of ingredients used
  • Weight of ingredients used
  • Three interval weighings of the finished product

In the oven department:

  • The number of product carts introduced into the ovens
  • Sample weighings of product carts

In the packaging department:

  • The batch of packages and pallets prepared
  • Compliance of labels and packaging materials
  • Sample weight of packages
  • Efficiency of metal detector tests for checking the presence of foreign bodies in the product
  • Sample checks on the internal temperature of frozen product

Previously, all these documents were manually compiled on paper. The implemented solution digitizes all produced documentation to certify the quality procedures that the company must adhere to. 

This practice has become increasingly widespread in companies and organizations in every sector for several reasons:

  1. Reduced physical space: Storing paper documents requires significant physical space. Digitization reduces or eliminates the need to store large quantities of paper documents.
  2. Ease of access and sharing: Digitized documents can be stored in formats that allow for quick access and easy sharing.
  3. Cost reduction: Managing paper documents incurs significant expenses for purchasing paper, printers, physical storage, and maintenance. Digitization can reduce these costs.
  4. Improved security: Managing digital documents allows for greater control over access and security. Documents can be encrypted, and access can be limited only to those who need it, reducing the risk of loss or theft of confidential information.
  5. Process automation: Document digitization is often a fundamental step toward automating business processes. Digital documents can be easily integrated into existing computer systems and used to automate workflows, reducing errors and improving overall efficiency.


In conclusion, personnel work shift management and production monitoring are two fundamental elements for the success of modern companies. The adoption of advanced technological solutions in both sectors allows companies to optimize their resources, maximize productivity, and ensure customer satisfaction. 

By integrating intelligent shift planning with proactive production monitoring, companies can effectively address market challenges and gain a lasting competitive advantage.

Author: Luigi Granata