Business process automation
Companies and Public Administrations manage enormous quantities of files through heterogeneous software tools, combining manual activities with automated ones. Business Process Management solutions are useful to govern the execution of various activities, enabling the monitoring of tasks and completion time reduction
The problem
The management of practices in an organization is based on standard procedures, supported by heterogeneous tools available to executors.
This scenario means that, on the one hand, it is complicated to carry out the processes consistently with the defined procedures, and on the other hand it is very difficult to keep under control the progress of individual cases, the workload of individual employees, the presence any problems or bottlenecks that reduce productivity.
It is therefore necessary to have flexible and efficient software tools that make it possible to model business processes in a simple way, automate the assignment and review mechanisms and provide dashboards for monitoring ongoing practices.
The solution
Revelis developed SmartFlow, a platform for business processes distributed execution.
SmartFlow provides features for:
– Model business processes
– Manage the automatic assignment to employees according to workload optimization logic
– Manage the overall execution of the process between different offices and employees
– Monitor the progress of individual cases
– Analyze data related to individual processes, using Business Analytics techniques
